FAQ

We have simple flat rate shipping system. Shipping fee per classic beach cruiser within California is flat $20.00. Shipping for classic beach cruiser shipped within lower 48 states is $40.00. Choppers and stretched beach cruisers are shipped for flat $119.99 fee due to weight and size. We also started shipping internationally to Canada. The flat shipping rate is $300.00 and includes all customs fees. We also ship to ALASKA, HAWAII and PUERTO RICO. The flat shipping fee is also $300.00 and includes air freight to these destinations. Shipments are done by either FedEx or UPS with tracking number provided.

Tracking numbers & turnaround time

We ship by UPS or FedEx on same or next business day of order. You will be emailed tracking number upon shipment. Shipping usually takes 2-3 days within California and 3-5 days within lower 48 states.



Some of our beach cruisers are available for local pick up instead of shipping. There is a $10 fee for this option. If the beach cruiser is available for local pick up, it will be noted on the products page. During checkout please select the local pick up option. You can also choose to have your bicycle picked up assembled for $25 fee or $50 fee for certain bicycles. After checkout please wait for our email with the address and telephone number to arrange your local pick up. The email will come few hours after checkout.




Our accessories such as baskets or fenders are shipped separately from bicycles. The price advertised for our accessories INCLUDES FREE SHIPPING.



All of our beach cruisers are shipped brand new in the box. They come about 80% pre-assembled and assembly is simple. We recommend assembly in bicycle shop; however, assembly is usually done at home within 15 minutes by our customers.

Please visit this link for assembly instructions for beach cruiser and fenders.

ASSEMBLY TOOLS ARE NOT INCLUDED WITH OUR BEACH CRUISERS Assembly Manual PDF

For assembly of baskets

http://www.greenlinebicycles.com/faq-basketmount.php





All of our beach cruisers are free of any defects. If you receive defective beach cruisers, please email us the details along with pictures of the defects at customerservice@copacabanabikes.com . We must receive this email within 7 business days from the date the item was received. We will replace the defective parts. However, we are not responsible for damage caused by excessive wear and tear.


The beach cruiser might be damaged due to improper handling by shipping carriers although this rarely happens. If this happens, please notify us and we will help you file a claim with shipper for compensation and damages. WE STRONGLY RECOMMEND THAT YOU PURCHASE SHIPPING INSURANCE, ESPECIALLY FOR FENDERED BICYCLES. IF INSURANCE IS PURCHASED, ANY REPLACEMENT PARTS (I.E. NEW FENDERS) WILL BE SHIPPED IMMEDIATELY WITHOUT ANY CHARGES.


All of our beach cruisers have one month warranty for the frame and all component joint parts. The manufacturers will replace any parts failing during the warranty period. However, the shipping fees will not be covered by the warranty.



Bicycle Maintenance Bicycle Maintence for your new Copacabanabikes.com cruiser. Cleaning A clean and polished cruiser bike has less wind drag, looks better, lasts longer and you will also feel better about its appearance when you ride it. It’s a good idea to clean your bike after every serious ride. This doesn’t mean that you have to wash your bike every time you ride it. Unless your bike is noticeably dirty, you can usually spray a good bike cleaning/polish product on your bike and wipe it down. Products that have a protective teflon or silicone base leaves the bike clean and polished and helps protect the paint – making it easier to clean the next time. After wiping down your new Copacabanabikes.com cruiser , shake-dry your bike by lifting it slightly off the ground and bounce it a couple of times, then wipe it down with a clean rag. (Gently bouncing your bike like this will also let you know if there is a loose part that needs tightening.) Lube Lubricating your bike is really quick and easy. If done regularly, it will result in a smooth, quiet riding bike and extend the life of your bike parts. Your bike will also shift better making for a much more enjoyable ride. Select a good quality lube product that fits your riding style and conditions. Ask your bike shop for recommendation if necessary. Apply the lube to these lube points: Chain – on each link’s joint and side plates. Derailleurs – on the pivots and internal springs (for Multi-Speed Beach Bikes) Brake Arm – on the pivots and cables. (for Multi-Speed Beach Bikes) Levers – on internal pivots, springs, and cables. (for Multi-Speed Beach Bikes) Bolts Check tightness of bolts periodically. Nuts and bolts can loosen over time. At least once a season, check the bolts o your bike’s seat post, crank, water bottle cages, and chainring. The bouncing technique described above is a good way to make a fast check for loose bolts. Tires Inspect – Regularly inspect your tires for embedded objects, cuts, bulges, and excess wear. A quick inspection before each ride can help prevent a tire “emergency” on your ride. Check tire pressure – Check the sidewall of your tires to see what pressure (PSI) you should inflate your tires to. Keeping the tires inflated to this recommended pressure will make it a lot easier for you to pedal your bike and will extend the life of your tires. It’s a good idea to air up your tires before each ride. A tire can loose significant pressure even overnight. Invest in a good bicycle floor pump to make the tire inflating process a lot easier. Repair – Instead of having to take your bike to the bike shop every time you have a flat tire, you should be able to fix or repair tire flats yourself. It is usually easier than you might first think. Just remember, practice makes perfect.Other than properly inflating tires, lubricating the drive chain is your only routine maintenance. One of the basics of bicycle upkeep is the ability to change a bicycle tire. Whether the reason behind the change is to repair a flat tire or add new tires, the ability to change a bicycle tire is an essential skill for every person who owns a bike. Here is a simple set of instructions to help even the novice get into the swing of changing bike tires. First, it is important to gather the essential tools. This will include a set of bicycle tools and at least one replacement inner tube for the tire. The type of tools required will vary, depending on the construction of the bike. Most Beach Cruiser models generally have axle nuts that hold the bike tire in place. Know what tools you need and have them on hand before you begin to change any bicycle tires. At this point, you are ready to change a bicycle tire. The second step in the process to change a bicycle tire is to flip the bike over, so the wheels are off the ground. This will make it easier to flip the levers or loosen the axle nuts. Once the wheel is free of the axle, lift the tire and wheel from the axle. If there is any air left in the tire, finish deflating the tube. Use a tire tool to slowly work between the tire and the rim of the wheel. The idea is to pop up the edge of the tire so that it is free from the rim. Work around the rim until the edge or hem of the tire is lapped over the rim. Remove the tire and the tube from the rim. Once the tire is off the rim, you can either patch the punctured tube or replace it with a new one. To change a bicycle tire inner tube, simply remove it from the interior of the tire and work in a fresh one. Make sure the new tube is more or less evening placed within the tire. There should not be any twists or pinches in the tube, as that will make inflating the tube impossible later on. Once the tube is in place, gently begin to work the tire and tube back onto the rim. This will involve reversing the process used to remove the tire in the first place. Roll the tire back into place over the edge of the rim, then use the tire tool to make sure the hem or edge of the tire is settled back into position on the rim, with no overhang. As a final step in the process to change a bicycle tire, inflate the new tire and tube, taking care to make sure the amount of pressure is at the proper level. Once the tire is inflated, secure the tire to the axle with the nuts or by using the lever to lock the tire back into place.